A & S Towing

A & S Towing

222 Andover Street
Wilmington MA 01887
978-658-2818

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A & S Towing Wilmington Reviews

Stalled? By the side of the road? In a parking lot? A & S Towing will get you going. Serving all of the North Shore since 2003

Emergency Roadside Service

A and S Towing Wilmington, MA

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Reviews
  • Mar 27, 2024 by Sadie Canela

    Very friendly they helped my husband get everything put of the car before towing and gave us information on where to go after

  • Feb 24, 2024 by Elite Freestyle Karate

    My daughter was in a horrible car accident and the totaled car was towed here. The staff was so helpful, understanding and knowledgeable about the process.

  • Jan 13, 2024 by fabio varano

    Great Service.. Fast and simple!
    Thank you so much for your help!

  • Nov 04, 2023 by MICHEL SHCIARRA

    Can't find a better understanding company than A&S towing in the town of Wilmington, MA, great people, fair and scolar.

  • Oct 28, 2023 by J S

    Would recommend this company. Spoke with Kenny in the office, he was very nice.

  • Oct 22, 2023 by Bob Ticehurst

    Absolutely great. Very quick response. Super Nice and extremely fair price. Hopefully I don’t need them again, but if I ever need another tow, I will absolutely use them.

  • Jun 09, 2023 by Angela McVey

    Car accidents are never easy. I didn't request A & S tow my car after it was hit but I would in the future. They were always courteous and allowed me to get into my totalled car twice (even offered a third look over when I released the car to my insurance company). They were always patient and thoroughly explained the entire process.

  • Apr 10, 2023 by Constance Jackson

    I pulled into A&S Towing this morning around 9:20 am because my rental car had low tire pressure in the front right tire. The gentleman that helped me was very nice, understanding and not condescending at all. He allowed me to explain my issue and he gave me info that was helpful. He added air to my tire and made sure that my lug nuts were tight because there was also some shaking in the front end. Unfortunately I didn’t catch his name but he was FANTASTIC!! I highly recommend using A&S Towing for your towing needs! I appreciate the help that I received this morning!

  • Jan 17, 2023 by Pamela Downs

    Great customer service! Had an accident on the highway at 5am, they came right out to tow our vehicles. Very responsive and professional.

  • Dec 15, 2022 by Danley Exilhomme

    Thank you to the guys at A&S towing . They were able to help me save $7,000 . After my accident , the damages to my car were Morland severe than I had thought. The guys at A&S towing and advised me that the car might be a total loss and that the insurance company would give offer me a low settlement offer they advised me to not release the car to the insurance company until I get it the correct retail value of the car. Thank you guys for that information helped me out a lot

  • Oct 20, 2022 by Liz O'Connell

    Fantastic, helpful and safe service. Towed and changed tire very quickly.

  • Oct 06, 2022 by Charlotte K.

    These guys were so friendly and helpful after my car accident, super smart and willing to help me figure out the insurance process. So grateful thank you all so much for your help!!

  • May 22, 2022 by E C

    Very helpful staff !

  • Apr 15, 2022 by Jordan D'Andrea

    I called A and S for a car lockout 15 minutes away from their shop. I was in my car 20 minutes after I called. Couldn’t ask for more!

  • Feb 14, 2022 by Cameron Mann

    Very helpful staff and good service!

  • Dec 21, 2021 by Beverly VANNOSTRAND

    Truck driver and guy at front desk was great.

  • Sep 30, 2021 by Bev T

    Courteous prompt transportation of my husband and I and our car after rear-ended on I - 93. Police called A & S, as officer didn't feel car was safe to drive. Stored our car until body shop was ready for it.

  • Sep 17, 2021 by Kevin Moakley

    I was in a bad accident. The State Police called A&S Towing to take my wrecked truck. The gentlemen were all outstanding! They were polite, they were secure, and professional! The insurance company was pressuring me to sign the release of my vehicle. My truck had been inspected by the adjuster (totaled), but the insurance company was unwilling to give me a tabulation as to what the pay-off was. These guys advised me to wait to sign until I was given a satisfactory response. While the insurance company didn't like it, they had nothing to stand on. That was poor customer service, but these guys had my back and didn't want to see me get screwed by the insurancecompany. I HIGHLY RECOMMEND THESE GUYS FOR TOWING!

  • Sep 16, 2021 by Joseph Awad

    I had an accident last week and my car was towed to A & S Towing. Ryan gave me a ride to the nearest Exit and was very nice and polite. The second day I went to the towing location to collect my belongings from my car. There I met Nick who was courteous and offered his help. My experience was very positive with this business.

  • Jun 30, 2021 by Kayla Bragg

    Huge shoutout to this amazing towing company. When my company truck stalled out and over heated on the highway I called them and told them I am 20 weeks pregnant and out in the sun on this 97 degree day and need a tow off the highway ASAP. they were here to save me within 15 mins!! Thank you so much for keeping me safe and towing my truck.

  • Jun 12, 2021 by Ed Benson

    Very nice people. Helpful, polite and professional.

  • Dec 07, 2020 by J Holl

    They were great. Easy transaction, in and out and got vehicle back effortesly.

  • Sep 19, 2020 by Joseph Leroux

    This Towing Co. was an immense asset for myself after an accident involving a full size truck towing a large boat. Professional and courteous taking extra care for proper boat towing. The next morning when dealing with the billing part again I was surprised at the genuine empathy by owner himself!! Extremely fair pricing!! This is an establishment I would highly recommend and trustworthy the owner is a person that I would feel comfortable with a handshake deal and that is a rare quality is days. Darren Ledoux

  • Aug 19, 2020 by Courtney

    Had my car towed by this company. They were professional and very helpful. Such an honest and trustworthy place. I would recommend getting service completed by them.

  • Jun 03, 2020 by Harry Carver

    These guys were great. Great advice in dealing with insurance and everything else from the moment they picked me up. Really appreciate it.

  • Jan 02, 2020 by Kevin B.

    Very helpful and the staff was amazing. I got into an accident on Christmas  eve and they responded within minutes. They explained everything clearly were very professional.  Told me where my car would be. They even gave me helpful advice on the best ways to get my car released to the auction.  Staff was great. Anyone that sees them pull up in an accident should know they are in good hands.

  • Dec 21, 2019 by Arthur Katz

    I was hit on 128 the State Police called A&S towing. They were GREAT to work with. I see some people have given them a bad review! Well all I can say is that they were kind and very considerate to me in a time I needed them.
    Keep up the good work guys

  • Nov 11, 2019 by Keith McConnell

    I have been using A & S Towing for 40 years and always always been honest and truthful and the best tow company out there

  • Oct 24, 2019 by Boston Sandblasting,LLC

    Love the food there !

  • Feb 21, 2019 by Elana G.

    I imagine the negative reviews are from disgruntled customers who had their cars towed due to their own mistakes. I, however, was in an accident; completely overwhelmed by the events of the day and how to proceed, Kevin (can I name names here? cool.), took excellent care of me. He was knowledgeable about the processes I would have to go through; he calmed my nerves, answered ALL of my questions, and gave me great advice on how to proceed with my insurance company. I ended up going back to A&S a couple times (to sign release forms, etc), and can reassure whomever is reading this that every employee (literally, every human there) was incredibly helpful and polite. You can trust them to take care of you! And your vehicle. Probably the best customer service around.

  • Oct 23, 2018 by John O'Keefe

    Being as my personal vehicle had caught fire on route 128 in Woburn, I didn't have much option as to who towed it. But my tow truck driver was a nice kid, and the employees in my interactions here were polite.

    It was otherwise fairly simple for the paper work to release my vehicle to my insurer.

    Of side note (not important to the company or their services), I was further amused to where their location was. Their business is located in a former Armstrong Ambulance Service base. The call sign for the base was 'Fox.' How do I know? I worked there many moons ago and had worked there. So it was a trip down memory lane visiting this location. It had been well over a decade since the last time I was there. I remembered exactly where the bunk rooms were, the restroom, the terrible shower with luke warm water. Ah, memories!

  • Oct 23, 2018 by John O.

    Being as my personal vehicle had caught fire on route 128 in Woburn, I didn't have much option as to who towed it. But my tow truck driver was a nice kid, and the employees in my interactions here were polite. It was otherwise fairly simple for the paper work to release my vehicle to my insurer. Of side note (not important to the company or their services), I was further amused to where their location was. Their business is located in a former Armstrong Ambulance Service base. The call sign for the base was 'Fox.' How do I know? I worked there many moons ago and had worked there. So it was a trip down memory lane visiting this location. It had been well over a decade since the last time I was there. I remembered exactly where the bunk rooms were, the restroom, the terrible shower with luke warm water. Ah, memories!

  • Jul 27, 2018 by Edward Bouche

    Great guys, helped me in my time of need. Not shady like most Tow companies

  • Jul 24, 2018 by Jay M.

    Great company with wonderful customer service. Thank You to the entire staff for being such professionals.

  • Jul 03, 2018 by Heather Hanley

    Men in the office were really nice.

  • Jan 16, 2018 by Katie Porter

    My car died on the 128 this morning in the middle of rush hour traffic. I was terrified as I have never experienced car problems on the highway before. I was on the phone with the state police when a tow truck pulled up in front of me and helped me move my car over to the breakdown lane. He was not called to me for service he could have just drove right by me but stopped to help me. He knew how scared I was and made sure I was OK before leaving. I cant thank him enough for taking just a minute out of his day to help me.

  • Jan 16, 2018 by Katie P.

    My car died on the 128  this morning in the middle of rush hour traffic. I was terrified as I have never experienced car problems on the highway before. I was on the phone with the state police when a tow truck pulled up in front of me and helped me move my car over to the breakdown lane. He was not called to me for service he could have just drove right by me but stopped to help me. He knew how scared I was and made sure I was OK before leaving. I cant thank him enough for taking just a minute out of his day to help me.

  • May 22, 2017 by Charles X.

    I recently got into an accident and was completely shell shocked. While towing my car away the driver kept us company while we were shell shocked and gave us fantastic advice on how to proceed further with insurance and making the most out of the situation. The funny thing is that on the Uber back I was on the phone with my insurance company and after the call my Uber driver told me she also got into an accident the week before and had all these issues that  A & S informed me of. What a lifesaver.

  • May 01, 2017 by melinda martin

    I didnt catch the drivers name but he took me and my totalled car back to the lot and was incredibly friendly and really helped calm me down after an accident.

  • Dec 21, 2016 by Nicholas Frost

    Fast Service 10 minute wait and the tow was wicked cheap for the mileage. Would Recommend.

  • Jul 12, 2016 by C S.

    This is a comment on safe/friendly driving habits! I was biking in Boston today and a bag fell off of the bike. I pulled over and waited for a break in the traffic to retrieve it, assuming I'd have a pretty smushed lunch. When I looked back there was the big A&S truck that had been behind me - stopped and patiently waiting for me to rescue my lunch. It completely made my day, especially during a time when riding has been particularly stressful because there have been several crashes involving bikes and large vehicles. I really appreciate it and feel safer when I can tell someone in a truck notices me, and this was really going the extra mile. Thank you!

  • Oct 13, 2015 by Keith W.

    Once again these dudes at A&S helped me out once again.......Saturday I had an incident on I-93 with the state police where my navigator was towed and let's just say I wasn't able to go pick it up until Tuesday afternoon because of the long weekend. Once I got there the price was extremely reasonable I've legit paid more for a tow from valley towing in Andover where I got the car the same day it was towed and it was $150 more then what A&S charged me for the tow and storage for 4 days. Also the battery was dead and I had a rear flat tire, within minutes these guys had my tire pumped up and my car jumped in no time and didn't charge me anything else which 98% of tow places will do. I've used these guys before on my own and a few unexpected times when I've had run-ins where the police have had it towed and they always treat me fair and reasonable. I will continue to use A&S anytime my truck needs a tow. Thanks guys!!!!

  • Dec 26, 2014 by Jason S.

    Usually difficult to find tow guys who are actually friendly. After my last car accident which totaled my car these guys were extremely friendly. They gave me a ride in the truck and made sure I was fully informed as to the process. After many bad tow experiences these guys are a refreshing change

  • Sep 17, 2014 by Kevin D.

    They were great, friendly and courteous. Towed my car to the garage and let me tag along.

  • Jan 03, 2014 by Eileen C.

    Last Monday, I was the second car in a three car pile-up.  While the accident wasn't my fault and no one was hurt, I was very shaken by the experience.  The state trooper and I determined that I wouldn't be able to drive away from the accident because of the extensive damage to my car, so he called in A&S to tow my car to a garage or their lot. A&S Towing was prompt in picking me up, and I found the driver to be very reassuring as I was processing the accident.  He offered to drive me to the MBTA or to take me to the tow yard with my car.  I opted to go to the tow yard.  On the way to A&S, the driver described what the process would be like working with insurance, the appraiser, and the tow yard.  He gave me solid advice on what to do and how to manage the communication on my end.  The lot was very secure and they told me they wouldn't release the car to anyone without our consent. The car was determined to be a total loss, so we swung by the yard today to pick up our plates and the remainder of the personal items from the car.  We signed off on the salvage yard pick-up and again the staff at the yard were friendly, efficient, and informative. I'm sorry to see the two low ratings below, although I understand that a towing experience under the best of circumstances can be stressful.  My experience with this company was good, though, and I appreciated the empathy and efficiency of the team there.

  • Jan 30, 2012 by Anthony F.

    i have done alot of business with these guys and hey are always helpful and courteous. I think tow companies get a bad rap. If your car gets towed becasue you were breaking the law somehow you probably didnt show up there witha huge smile happy to pay your bill. Try being the guy behind have the desk and dealing with pissed off people all day who feel like they shoudlnt have too pay there bill. my caveat to ths review is that i have only used there services for tows that i requested and been paying a pre decided price. every person i have ever dealtwith there was friendly.

  • Jul 20, 2011 by David L.

    Huge fan of these guys. My van died on the side of the road late after work, my wife met me at the van and we were on our way home within 20 minutes. A&S Towing was quick to respond, the driver was great, very helpful and empathetic. The bill was passed through my auto service so I didn't even have to cough up payment until my van was fixed! Highly recommend for the area!